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Contact Information
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hello@freshmeals.ng
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Monday to Friday, 8am - 6pm.
+234 806 398 3625
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Visit our Restaurant
Address
chief ajere street, thinker's corner, enugu
Opening Hours
9am to 7pm
Phone Number
0806 398 3625
Frequently Asked Questions
Everything you need to know about ordering, delivery, pickup and enjoying your favourite FreshMeals food in a jiffy.
We deliver to various locations across Enugu, including residential areas, offices and business districts. Simply enter your delivery address at checkout to confirm whether we cover your location.
Absolutely! We offer a convenient collection option for customers who prefer to pick up their orders. You can collect your freshly prepared meal from our restaurant in the New Haven area of Enugu. Simply select the pickup option when placing your order, and we'll let you know when it's ready for collection.
Ordering is easy!
Browse our menu, select your favourite meals, add them to your cart and proceed to checkout. Provide your delivery details, select your preferred payment method and confirm your order.
Browse our menu, select your favourite meals, add them to your cart and proceed to checkout. Provide your delivery details, select your preferred payment method and confirm your order.
Delivery times depend on your location, order size and kitchen activity. We aim to get your food to you as quickly as possible while ensuring every meal is freshly prepared and properly packaged.
Absolutely! You can place orders ahead of time for a preferred delivery date or time. This is particularly useful when planning office lunches, family gatherings or special occasions.
Yes! You can order ahead and choose a suitable collection time. This helps us have your meal freshly prepared and ready when you arrive.
We accept convenient payment options, including card payments, bank transfers and other available online payment methods. Your available payment options will be displayed during checkout.
That's why they call us FreshMeals!
Yes! We prepare our meals with carefully selected ingredients, maintaining high standards of hygiene, quality and freshness. Your food is prepared with care before being packaged for delivery.
Yes! We prepare our meals with carefully selected ingredients, maintaining high standards of hygiene, quality and freshness. Your food is prepared with care before being packaged for delivery.
Of course! You can include special instructions when placing your order, such as preferred portions or spice levels. For requests involving significant changes or dietary requirements, please contact us before ordering.
We sincerely apologise if something goes wrong with your order. Please contact our customer support team immediately with your order details and, where possible, photographs of the issue. We'll review the situation and work towards a suitable resolution.
We understand that plans can change. Please contact us as soon as possible if you need to modify or cancel an order. Once preparation or dispatch has started, changes or cancellations may no longer be possible.
Yes! Beyond everyday meal deliveries, we welcome enquiries for bulk food orders, office catering, parties and special occasions. Contact our team with your requirements, and we'll be happy to discuss suitable arrangements.