Delivery Information

Packaging & Delivery

All meals are prepared fresh on order; they are then packaged and insulated properly in a temperature-controlled box, which keeps your dishes warm for several hours even if left outside.

Our courier partners will either drop you an email or a text message on their way to completing your delivery. You will receive your order within 3-4 hours from when your order is paid for and confirmed.

Pickup in New Haven, Enugu

Pickup is available in the New Haven area of Enugu. Simply choose the Local Pickup option at checkout, and we’ll be in touch with your collection details. If you have a preferred pickup day or need to make special arrangements, please leave a note when placing your order or contact us directly.

We prepare all dishes fresh and package them carefully for you to collect on the day of pickup. Once you’ve picked up your order, please take it home as soon as possible, unpack the box, and place it in a cool, dry place to let off some heat to maintain its freshness and quality.

If you’re not ready to eat, you can keep it in the refrigerator after it has cooled down, and follow the reheating instructions provided with your order whenever you're ready to eat again.

Returns & Refunds Policy

As our food products are perishable items, we do not accept returns or exchanges. All orders are prepared and packaged with care to ensure they reach you in the best possible condition.

If your order arrives damaged or incorrect, or you have any concerns about the quality of your food, please contact us as soon as possible after receiving the order. We’ll be happy to review the issue and work with you to find the most appropriate solution.